Outlook - Using Shared Mailboxes

Created by Melvin Xuereb, Modified on Tue, 19 Sep 2023 at 08:18 AM by Melvin Xuereb

A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like info@contoso.com.

When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.