Follow this guide if Experience Cloud App does not start when you try to open it from the Browser or from your Desktop.
This issue was created by Microsoft in a Windows update dated Nov 2022.
Follow these steps to resolve this issue.
| Right Click on the Task Bar and select Task Manager or Press the CTRL + Alt + Delete buttons simultaneously and select Task Manager when the menu opens. |  |
| Under Processes -> Apps find and click on the process: Remote Desktop Connection Once selected click on End Task to stop this process. Go back to Experience Cloud and re-try to open the App. |  |
Option 2
Sometimes Experience Cloud starts and closes after a few seconds. The issue might come from Lexmark Printer Drivers.
Remove the Lexmark drivers, and install using normal Windows Drivers.
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