Introduction
Customer Transfers can be used to move transactions or all transactions from one customer to another.
Where applicable, the function will update/move all Customer Transactions, Insurance Transactions, Inventory Transactions, Timesheets etc.
Menu Path: Customers -> Special Functions -> Customer Transfers
Using the Function
Customer Transactions can be moved from the Debtor Transactions tab.
Select the Customer From to list the transactions.
Debtor Transactions
This function allows you to move any transactions that are listed on the Customer/Debtor account.
Two options are available:
1. Transfer All Transactions
This will move all transactions from Customer to Customer, and the system will set the From Customer as Inactive.
Once the customer from and to are selected just confirm the transfer (shown as item 1 below).
Note: All Transactions and Allocations will be moved.
2. Transfer A Single Transaction
This function will move a selected transaction from Customer to Customer.
Double click on the transaction to select it, and then confirm the transfer (shown as item 2 below).
Note: Only Unallocated Transactions can be moved. If a transaction is allocated you need to remove allocations and then do the transfer.
Insurance Transactions
This function allows you to transfer Insurance transactions that are not shown in the Debtor/Customer account, such as Commission Only Transactions.
Double click on the transaction to select it, and then confirm the transfer (shown as item 2 above).
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