Open and Use a Shared Mailbox in Outlook

Created by Melvin Xuereb, Modified on Mon, 06 Nov 2023 at 09:16 AM by Melvin Xuereb

A shared mailbox makes it easy for a group of people to monitor and send email from a public email alias like When a person in the group replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.

A shared mailbox is not designed for direct logon, though. The user account for the shared mailbox itself should stay in disabled state.

Click here to learn more about Opening and using a Shared Mailbox in Outlook


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